Frequently Asked Questions

Everything you need to know about your Primal Queen experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from athletic-compression to relaxed-oversized.

Are your materials sustainably sourced?

Yes, at Primal Queen, we prioritize high-quality, ethically sourced fabrics designed for durability and performance, reducing the need for frequent replacements.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Afterpay and Klarna.